Monroe, Michigan
City of Monroe, MI
120 E. First Street
Monroe, MI 48161
Hours: Monday - Friday
8:00 a.m. - 4:30 p.m.
The primary function of the Water Department is to meet current and future water demand in the Monroe area with an adequate and uninterrupted supply of high quality water at the least possible expense. The Monroe Water Department serves the City of Monroe, City of Petersburg, all of Monroe Charter Township, Raisinville Township and the Villages of Dundee and Maybee, and portions of LaSalle, Exeter, London, and Ida Townships. The Water Department is made up of the Administration Division, Filtration Plant Division, and Transmission / Distribution Division.
The Water Department Administrative Division strives to provide for orderly managed growth to the water system to maintain a customer base sufficient to stabilize rates by adequately distributing fixed costs. The Administration Division is also the primary information source for the customers, including information on water quality and availability, rate structure, service inquiries, billing records, and customer accounts. The Administrative Division also works to provide for the orderly and proper collection of water bills in order to generate sufficient revenues to insure operation and maintenance, development, and perpetuation of the water system, and maintenance of the financial integrity of the system.
The Monroe Water Filtration Plant Division strives to provide the community with safe, reliable, and aesthetically pleasing water. The water produced by the Monroe Plant has never been in violation of any Federal or State drinking water standard, and was the first plant in the State to implement many innovative technologies such as ozonation and zebra mussel control. The Monroe Plant has been recognized as the oldest, continuously running facility in Michigan and has been viewed as a leader in its pro-active response to maintaining a quality treatment facility.
The function of the Water Distribution Division is to transmit a supply of potable water through approximately 270-miles of various types and sizes of mains, valves, and hydrants to consumers at an economical rate. The Distribution System dates back to the 1800's and the Water Distribution Division is constantly updating and replacing mains, valves, and hydrants to help ensure an uninterrupted flow of water to customers. Main breaks, service leaks, and hydrant damage occurs from various causes and requires constant attention and repairs. The Water Distribution Division installs all new service to areas within the system (i.e. new hook ups when a new house or commercial building is built).